Redesign of the User Experience of a mobile application, in the area of utility or productivity
The process of designing a digital product starts with an understanding of users and their Goals. So through observation and interview with the user personas, I understood the objectives, desires, needs, problems and friction points that occur during the experience of using the current app.
From the observation and subsequent analysis of the behaviors through scenarios, the points on which I based my creative UX solutions emerged.
Finally, I created the interactive prototype capable of satisfying the needs and evolving the user's experience in a significant way.
Simone Male, 23 years Steward
Primary having control over your sim
Secondary be updated on promotions and consumption
Possibility to filter the promotions that the app shows, to stay up to date on new releases of my interest.
Chat directly with an operator who will help you solve all problems more quickly. Stop long call center waiting times.
Disable promotions that you no longer care about, at any time with a single click.
Always keep your traffic under control, through the use of widgets, without having to access the app.